Privacy Policy

This privacy policy explains how Pro Skill Path collects, uses, shares, and protects personal data when you use the website and related course services.

Effective DateAs stated in policy

ScopeAll users of our services

QuestionsContact

Your Rights

You may have the right to request access to your personal data, ask for correction of inaccurate information, object to certain uses, or request deletion in limited circumstances. Where we rely on consent for a specific activity, you may withdraw it for future processing. Some requests may be limited where we must keep information for legal, security, or administrative reasons.

Available rights may vary depending on the nature of the data and the reason it is processed.

Making a Request

To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We will review the request and respond within a reasonable period, taking into account the nature of the request and any legal limits that apply.

We may need to verify identity before acting on a request and may ask for enough detail to locate the relevant records.

Data Retention

Retention periods depend on the type of information and the reason it was collected. Account, transaction, support, and security records are kept for the period needed to provide services, resolve disputes, maintain records, and comply with legal obligations. When data is no longer required, we delete it, anonymise it, or restrict it so it is no longer actively used.

We keep data only for as long as it is needed for the relevant purpose or to meet legal and operational requirements.

Policy Changes

When we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The date of the latest revision should be checked before using the site, as continued use after an update means the revised policy applies.

We may revise this policy to reflect changes in our practices, services, or legal obligations.

Email contact

[email protected]

Telephone contact

+44 7433 795455

Postal address

119 Vyse Street, Birmingham, B18 6NB

Privacy enquiries

[email protected]

Data category

Data We Collect

We may collect identifiers such as name and contact details, account and profile information, course enrolment details, payment-related records where applicable, communications sent to us, and technical data such as device, browser, and usage information. We also process information that helps us manage access to content, support requests, and site security.

The categories of data collected depend on how users interact with the site and course services.

Collection source

How We Collect Data

We receive personal data directly when you create an account, submit forms, make enquiries, or purchase or access courses. We also collect data automatically through your use of the website, including log data and cookie-related information. In some cases, we receive limited information from payment processors, analytics providers, hosting services, and other operational partners.

Information is obtained from users, from site activity, and from service providers involved in operating the website.

Cookie usage

Cookies We Use

We use essential cookies to keep the site secure and functioning, preference cookies to remember settings, and analytics cookies to understand how visitors use the site. Some cookies are session-based and expire when the browser is closed, while others remain for a limited period to recognise returning users or preserve settings.

Cookie use is limited to standard categories needed for operation, performance, and basic analytics.

User control

Cookie Controls

We use browser settings, consent tools where available, and similar controls to manage cookie preferences. You may block or delete cookies through your browser, but some features may not work properly if certain cookies are disabled. Where required, we will present a choice before placing non-essential cookies.

Cookie settings can usually be adjusted in the browser, and some cookies may be disabled without affecting all site functions.

01 · Purpose

How We Use Data

We use personal data to provide access to the website and course content, manage accounts, process transactions, respond to enquiries, send service messages, maintain records, improve site performance, analyse usage, prevent fraud, and meet legal or compliance obligations. We may also use data to enforce our terms and to support the security and integrity of our systems.

Processing is limited to operational, administrative, and security purposes connected with the website and courses.

02 · Sharing

Service Providers

We may share personal data with hosting providers, payment processors, analytics services, email and communications tools, and other vendors that support the operation of the website and course services. These parties are expected to use the data only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions for us.

03 · Legal basis

Legal Disclosure

We may share personal data where disclosure is necessary to comply with law, court orders, lawful requests, or regulatory obligations. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Pro Skill Path, our users, or others.

Disclosure to public authorities is limited to situations where we are required or permitted to do so.